Refund Policy

1. All payments made are non-refundable;

2. If you have a refund request, you can email your request to our customer service. The request will not be entertained if the notification is only verbal;

3. The company and we will ask you to provide any relevant documents and substantiated reasons to process your refund request. If you fail to provide relevant documents or refuse to cooperate, the company and we have the right to refuse your refund request;

4. All refunds will only be returned to the payer's bank account, and the company and we will not refund the payer in cash. If the payer does not have a bank account and requires the payment to be remitted to a third-party account, the payer must notify the company and us of the above arrangement in writing. The request will not be entertained if the notification is only verbal;

5. Sebarang pertanyaan bayaran balik boleh menghubungi khidmat pelanggan kami.